I’ve said it before: the Aberdeen Group’s “Executive Enterprise Risk Management (ERM) Agenda” report clearly and authoritatively presents the current state of global ERM.

I was leafing through my well-worn copy of the report last week and came across an interesting analysis of the organizational-culture differences between best-in-class ERM practitioners and lagging ERM practitioners. more

“I’m sorry you feel that way.”

How many times have you heard, uttered, or heard someone from your company express that phrase to an external stakeholder?

The phrase is the quintessential cop-out apology (it translates to: “This is your problem, not my fault”), and it qualifies as the personal version of “… the organization agrees to pay the fine without acknowledging any wrongdoing.” more

Can you find the information you need when you need it? You probably don’t lose track of the big things like the CEO’s latest budget memo. It’s finding the small things — information about a secondary supplier, an invoice from a couple of months ago, or a memo on pending regulation — that often proves to be the biggest time waster when it comes to seeking information.

At those points, don’t you wish you had Google for your enterprise? Just type a few key words and, presto, the lost invoice comes right up. Nice thought, but it doesn’t work that way in the real world, as Leslie Owens explains in her Forrester Research report on enterprise search. To get the full report, click here.

In the report, Owens evaluated enterprise search vendors against 147 criteria. Of course, the big players, such as Autonomy, IBM, Oracle, and FAST (a Microsoft subsidiary), stand out but so do some lesser-knowns like Vivisimo and other interesting niche players. As Owens notes, search is a highly competitive buyer’s market, making it practical for companies to get both the best value and best fit. more